Privacy Policy

Last Updated: November 15, 2025

1. Introduction

At VoiceToText Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Request customer support
  • Sign up for our newsletter

This information may include:

  • Name and email address
  • Billing information
  • Company information (if applicable)
  • User preferences and settings

2.2 Audio Content and Transcriptions

When you use our service, we collect:

  • Audio files you upload for transcription
  • Generated transcription text
  • Custom vocabulary and language settings

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

  • Device type and operating system
  • Browser type and version
  • IP address and location data
  • Usage patterns and preferences
  • Error logs and performance data

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your payments and subscriptions
  • To improve our transcription accuracy and service quality
  • To communicate with you about service updates and offers
  • To respond to your inquiries and support requests
  • To detect and prevent fraudulent activities
  • To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Secure data centers with redundancy

Your audio files and transcriptions are automatically deleted 30 days after processing unless you choose to keep them longer. You can manually delete your content at any time through your account settings.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

  • Essential Cookies: Required for basic site functionality
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how you use our service
  • Marketing Cookies: Track effectiveness of our marketing campaigns

6. Third-Party Services

We may employ third-party companies and individuals to:

  • Facilitate our service
  • Provide the service on our behalf
  • Perform service-related analytics
  • Assist us in analyzing how our service is used

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us: